Work Missions:
Case Studies

Below are detailed case studies of operational transformations I've led - building customer success departments, streamlining executive operations, scaling marketing infrastructure, and creating systems that handle hypergrowth. Click on any project to see the full breakdown.

Strategic Operations and Project Management

Gamify Financial Education for

ADHD Minds

CASE STUDY

Mission:

Transform Founder into Industry Leader

CASE STUDY

Mission

Digitize the Diner Experience of Tijuana's Best Eateries

CASE STUDY

Mission:

Turn an Abandoned Bus Station into an Innovation Hub

CASE STUDY

Mission:

Customer Success Operations

Smooth a Bumpy Customer Journey and Turn Detractors Into Ambassadors

CASE STUDY

Mission:

Build the Foundations of a Seamless Customer Experience

CASE STUDY

Mission:

Marketing Operations

Promote Body Positive

Women's

Fitness

CASE STUDY

Mission:

Elevate Brand Recognition with Organic Content Strategy

CASE STUDY

Mission:

Create a Luxury Interior Design Brand Inspired by High-Fashion

CASE STUDY

Mission:

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Personal Projects

Anna's ability to strategize and execute under complex circumstances; balancing my demanding schedule as a solopreneur; has been nothing short of remarkable. Anna developed scalable systems that have not only streamlined our workflow but also created a solid foundation for future growth. She recruited and onboarded talented specialists, set up clear processes for content production, and established a social media strategy that aligns perfectly with our brand's mission."

Robert Dempsey | CEO and Founder